FAQ

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What methods of payment do you accept -
When placing your order online the checkout process will give you the option of either SAGE Pay, where you can pay by credit or debit card or Paypal. We do not not accept American Express.
Do you store any credit card information -
We are fully PCI DSS compliant and do not store any transaction details.
What VAT rates will I be charged -
We charge the standard current VAT rate which is 20%. All of our prices are shown ex VAT and the VAT is added during the checkout process.
How do I get a copy of an invoice for my online order -
Once your order has been delivered we will automatically email you a copy of your invoice to the email address you entered when you placed your online order. If for any reason you do not receive your invoice please email [email protected] and we will happily resend.