In accordance with the Distance Selling Regulations, you have 14 days from the day you receive your item to return your unwanted goods, as long as what you are returning is in a resalable condition.
If you cancel your order, we’ll refund you within 14 days of your cancellation request. This refund includes all payments you’ve made, including the initial delivery costs, except for extra charges if you chose a more expensive delivery method than our standard one. The reimbursement will be made using the same payment method you used for the purchase. We may wait to refund you until we receive the returned goods or you provide proof of sending them back, whichever happens first.
You must return the items to us within 14 days of informing us about your decision to cancel. If you return the items within this time frame, you won’t be responsible for any diminished value unless the handling goes beyond what’s necessary to check the nature, characteristics, and functioning of the goods. However, you’ll need to cover the direct return shipping costs.